Thursday, November 21, 2024

Tag: NTC-10

NTC to look into ‘syndicate’ behind telco modus in Mindanao

Posted on by cmn

CAGAYAN DE ORO CITY – The National Telecommunications Commission in Northern Mindanao (NTC-10) said last February 27, 2023, that it will conduct an investigation on the involvement of individuals or groups claiming to represent telecommunication companies (telcos) in order to infiltrate private premises

NTC-10 Director Teodoro Buenavista Jr. said these individuals may be linked to a wider network or syndicate operating not only in the region but throughout Mindanao.

“We have a relative who experienced this lately; some individuals claiming to be from a telco but when verified, they were not associated with any firm,” he said in an interview here.

Buenavista noted that telecommunications giant PLDT-Smart warned the public recently about the modus operandi.

In a statement, the telco raised concerns about rising incidents of unauthorized modem collection in General Santos City, Cotabato, and Zamboanga areas.

Cathy Yang, First Vice President and Group Head of Corporate Communications at PLDT and Smart, said customers should only transact with authorized PLDT personnel, especially inside their premises, and always check for proper identification in case of doubt.

“PLDT personnel will never collect modems from customers without replacing them first. Our campaign is part of PLDT Group’s strengthening of its asset protection efforts as part of a broader program to elevate the quality of customer experience,” she said.

In a similar incident, city resident Karen Laisa shared that some individuals claiming to represent another telco were asking her parents for a copy of the land title and map of their residence for a supposed installation of a satellite tower.

“The process was easy because they said it was in a rush due to a target deadline,” she said.

She also said her parents were told to pay PHP7,500 as a “notarial fee” after a contract signing.

Upon verification with NTC-10, the telco in question denied such operations existed and that no such project is taking place as of the moment. (Nef Luczon/PNA)

NTC-10 accelerates SIM reg with free Wi-Fi caravan in NorMin

Posted on by cmn

CAGAYAN DE ORO — To avoid the mandated deactivation of unregistered SIM cards of citizens from remote areas of the Philippines, the National Telecommunications Commission (NTC) has organized a caravan to accelerate the SIM registration scale in Northern Mindanao

The NTC has teamed up with SMART Telecom to offer free Wi-Fi at the caravan. This is to help people in the area who can’t register their SIM cards because they don’t have access to the internet.

The caravan will make its way through 40 priority areas identified by the NTC for SIM registration. Four out of these 40 areas have just recently been covered; the schedule of the succeeding areas is yet to be announced.

Aside from the caravan, SMART Telecom also helps people register their SIM cards in their Cagayan de Oro stores.

“Tanan nato SMART stores dinhi maka-assist sa atong mga kauban. Kung wala mo’y smartphone, sa mga booth nato, naa ta’y gamiton nga cellphone para sa photo pero dili na namo ma-keep sa among phone because the whole process is done dadto sa website so dili siya ma-save sa phone; just an assurance for data privacy,” Said Judee Chaves, Mindanao relations head of Smart Communications, Inc. during the Talakayan sa PIA at SM Downtown CDO, February 7.

(All our SMART stores here [Cagayan de Oro] can assist our registrants. We have cellphones at our booths if you don’t have a smartphone; however, because the entire process is done on the website, your photo [and other data] will not be saved in the phone; this is just a privacy assurance)

At the same event, Vixter Abaday, telecom engineer of NTC, clarified that the purpose of the caravan is to help those in far-flung areas, especially those who struggle with internet access, register their SIMs with the assistance of the NTC and SMART Telecom.

“Kung kita nga naa ta’y access sa internet, there’s no need na nga muadto [sa caravan]. Kung naa ta’y Wi-Fi or naa tay data, pwede ra ta makarehistro. Kaning [caravan] sa mga remote areas, that is supposedly intended para sa mga subscribers nga wala’y access sa internet—galisod og access sa internet. Mao man ang katuyuan kay unsaon ug parehistro kung wala sila’y access sa internet?” said Abaday.

(If we have access to the internet, there’s no need to go to the caravan. If we have Wi-Fi or mobile data, we can already register. This caravan in remote areas is ostensibly intended for subscribers who do not have or are having difficulty gaining access to the internet. This is the point, because how can people register if they don’t have access to the internet?)

They both further confirmed that the SIM registration assistance is open to all Telecom subscribers. (TAAG/PIA-10)

Resulta sa imbestigasyon kabahin sa gakawala-wala nga signal sa Telco, dinalian nga gisubay sa 27th SP

Posted on by cmn

Dinalian nga gisubay sa 27th Sangguniang Panlalawigan (SP), pinaagi sa Resolution No. 2023-985 (27th SP), ang investigation result nga gipasiugdahan sa National Telecommunication (NTC) Region 10 kabahin sa gisaad nga imbestigasyon sa hinay ug gakawala-wala nga signal sa mga cellular phones sa probinsya, hinungdan nga adunay mga short message service (SMS) nga napadala na apan wala madawatan sa gipadalhan ug wala man lang pahibalo nga “message sent failed”

Sunod-sunod na nga committee meetings ang gitakda sa SP aron mahatagan ug katin-awan ang problema sa cellphone signal, uban ang Telecommunication (Telco) operators sa Bukidnon, sama sa Globe Telecom, Inc., DITO Telecommunity, Converge ug Smart Communications, Inc. Sa deliberasyon, nasuta nga wala masayud ang mga Telco operators nga nagka-problema ang ilang serbisyo dinhi sa probinsya, rason nga mipadayag si NTC 10 Regional Director Teodoro D. Buenavista, Jr. sa SP nga iyang hangyoon ang NTC Manila nga sugdan ang imbestigasyon sa maong hisgutanan.

Alayon niini, mipalabang na usab ug laing resolusyon ang 27th SP, pinaagi ni Board Member Nemesio B. Beltran, Jr., nga nag-awhag sa NTC Central Office sa pagpahigayon dayon sa imbestigasyon aron mapahibalo ang katawhan kung unsa ang nahitabo sa sistema sa nasangpit nga mga Telco providers.

Gawas niana, nagpadala usab ug sulat si RD Buenavista, pinetsahan Nobyembre 9, 2022, ngadto kang NTC Deputy Commissioner, Hon. Ella Blanca B. Lopez nga naghangyo sa pag-imbestiga sa nadawat nga mga reklamo gikan sa mga subscribers. Samtang usa ka Memo usab ang gi-issue ni Engr. Vixter A. Abaday gikan sa NTC-10, sa susamang katuyuan.

Ang kadaot sa signal nakahatag ug kahasol sa mga subscribers, ilabi na kadtong mga trabaho ug transaksyon nga nakadepende sa text messages, busa ang maong resolusyon gikonsidera sa 27th SP nga dinalian. (PR)